Authenticated dispatch workspace
Ops control plane
Dispatchers, schedulers, and service managers work from the board, inbox, approval queue, jobs, billing, and help hub.
Field-service dispatch OS
AI-assisted dispatch for dispatch teams.
Help service coordinators turn calls, WhatsApp, email, portal requests, and field tech updates into one controlled dispatch loop for HVAC, refrigeration, plumbing, electrical, and commercial maintenance.
- Intake
- voice, text, portal
- Dispatch
- priority, skill, route
- Control
- approval queue, audit log
Live board
Tuesday dispatch
12 active jobs
Intake queue
RED
Walk-in freezer down
Hotel kitchen · refrigeration
YELLOW
Water heater fault
Restaurant · plumbing
GREEN
Panel inspection
Retail site · electrical
Suggested assignment
Mahón
Alaior
Ciutadella
MR
Marc R.
Refrigeration certified · 18 min ETA
approval queue
Cancel request requires manager review before customer-facing status changes.
Approve
Reject
HVAC
Refrigeration
Plumbing
Electrical
Commercial kitchen
Facilities
Platform access
Explore the Meef platform by workflow.
Open the dispatch team workspace, field tools, customer portal, and developer APIs from one product map. Secure areas ask you to sign in before continuing.
Field tech workflow
Field mobile
Technicians open work orders, profile, attendance, and push-notification tools from a mobile-friendly workspace.
Customer-facing surface
Customer portal
Customer self-service has its own login boundary for jobs, quotes, invoices, and service history.
Operational data
Inventory, knowledge, reports
Inventory, knowledge, reporting, client, and technician administration are available in the office workspace.
API and tools
Developer access
API-token users can discover action keys, approvals, message threads, inventory, and knowledge endpoints while web users keep session-based access.
Current field-service standard
Modern dispatch software connects office teams, field techs, and the safety layer at once.
Service coordinators need more than a calendar and a mobile work order. Meef brings AI intake, smart assignment, customer self-service, field execution, inventory visibility, and audit-backed approvals into one operating surface.
AI intake that becomes work
Capture calls, messages, and emails with original text, attachments, confidence, and provenance before suggesting the next action.
Dispatch with context
Recommend technicians using priority, skills, customer history, location, route pressure, and business-hour rules.
Automation with brakes
Let low-risk work move fast while customer-impacting changes go through approvals, review notes, and immutable audit events.
One operating loop
From first contact to final invoice without losing the thread.
Meef keeps every request, dispatcher decision, technician update, customer message, part movement, and generated report tied to the same tenant-scoped record.
Capture
Message intake stores raw payloads, attachments, and channel metadata before any agent interpretation.
Decide
Agent actions suggest summaries, dispatch moves, reports, and high-risk changes through a reviewable catalog.
Dispatch
Dispatchers and service managers keep control of assignment, priority, escalation, and cancellation while technicians get clean mobile work.
Close
Portal activity, billing records, inventory usage, knowledge citations, and report snapshots preserve the service record.
Built for the people doing the work
Every role gets a focused surface instead of another generic board.
Dispatchers and schedulers
Give service coordinators prioritized queues, assignment controls, weekend rules, escalation history, and customer communication in one place.
Field techs
Mobile work orders give field techs status updates, photos, equipment context, certifications, attendance, and offline-aware sync tools.
Customers
Portal access for quotes, invoices, service history, approvals, and status without another round of dispatcher calls.
Ready for the walkthrough
See how Meef manages a complete service day.
Walk through intake, dispatch, field updates, approvals, portal activity, inventory, and reporting with a focused product demo.
Book a demo