Platform
Meef gives dispatch teams one place to manage intake, scheduling, field execution, customer updates, approvals, and operational records.
Capture WhatsApp, web, email, and phone-originated requests with source channel, raw payloads, confidence, attachments, and message provenance before any automation acts.
Prioritize, assign, escalate, and review service requests with tenant-aware authorization and clear operational states.
Medium and high-risk actions create approval records, review decisions, and change events before material records move.
Work orders, attendance, push enrollment, status changes, photos, and field updates are built for technicians on the move.
Customer portal users can review quotes, invoices, job history, activity events, and quote decisions without dispatcher mediation.
Stock locations, movements, usage, knowledge sources, citations, answers, and low-confidence warnings are attached to the service workflow.
Persisted report runs store query snapshots and source citations so teams can inspect the evidence behind each operational answer.
Meef exposes an OpenAPI package, CLI, ChatGPT tool catalog, action catalog, and approval aliases so builders can connect custom interfaces safely.
Platform access
Open the dispatch team workspace, field tools, customer portal, and developer APIs from one product map. Secure areas ask you to sign in before continuing.
Dispatchers, schedulers, and service managers work from the board, inbox, approval queue, jobs, billing, and help hub.
Technicians open work orders, profile, attendance, and push-notification tools from a mobile-friendly workspace.
Customer self-service has its own login boundary for jobs, quotes, invoices, and service history.
Inventory, knowledge, reporting, client, and technician administration are available in the office workspace.
API-token users can discover action keys, approvals, message threads, inventory, and knowledge endpoints while web users keep session-based access.
Field-service coverage
