HVAC and refrigeration service operations

Run your HVAC and refrigeration service business end to end.

A WhatsApp message, email, or portal request becomes a dispatched, tracked, invoiced job. Your team approves the changes that matter.

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Meef dispatch board showing service request lanes, map, and mechanic assignments

How it works

One service job, from first message to invoice.

Follow the real Meef workflow across the office console, dispatch board, customer portal, and mechanic mobile app.

One request in, from the channels customers already use.

Customers send a WhatsApp message, email, or portal request. Meef captures the job details in one place so the office is not copying the same information into three systems.

Meef service requests list with captured customer jobs and statuses

AI organizes the work. People approve what changes the record.

Meef can summarize the issue, extract key details, and suggest the next step. If the change is material, the team reviews it in the approvals queue before it goes live.

Meef approvals queue where material AI-suggested changes wait for human review

Assign the job by skill, workload, and location.

The dispatcher sees the board, the map, and the mechanic lanes together. Meef helps you choose the best-fit mechanic instead of just the next available one.

Meef dispatch board with map, mechanic lanes, and job cards

Show an ETA and job progress without extra calls.

Once the job is assigned, the customer can see the status, progress, and the rough arrival window. The office does not have to manually repeat the same update all day.

Meef customer portal showing jobs, quotes, invoices, and service status

Capture photos, finish the work, and send the invoice.

The mechanic completes the job from the mobile app, adds photos, and records the result. The office can invoice from the same record and keep the history attached to the job.

Meef mechanic mobile work order list for field technicians

Built around the actual job flow, not a generic field-service clone.

Meef helps HVAC and refrigeration teams take the job, route it, track it, complete it, and bill it in one system. It combines WhatsApp-first intake, dispatch control, technician mobile workflows, customer visibility, and approval-based AI so the office can move faster without losing oversight.

WhatsApp-native intake

Meef is built for the channels customers actually use. A WhatsApp message can become a tracked service request without forcing the customer through a web form first.

AI with human approval gates

Meef uses AI to reduce admin work, not to bypass control. Summaries, routing suggestions, and extracted details can move fast, but material changes stay behind an approval step.

Built for HVAC and refrigeration compliance

Meef is shaped around service requests, attendance, approvals, photos, invoices, and the operational records HVAC and refrigeration teams need to keep work organized and auditable.

See the whole workflow in one demo.

Dispatch, approvals, mobile work orders, and customer updates in one system. We will walk you through it on your own jobs.

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